Careers at Custody & Agency

Position Overview:

Lead our public affairs strategy as we navigate the complex intersection of marketing, regulation, and reputation management. You'll serve as our chief strategist for crisis communication, regulatory relations, and stakeholder engagement, turning our clients' most challenging emergencies into strategic victories.

Key Responsibilities:

• Develop comprehensive public affairs strategies for regulated industry clients
• Serve as primary crisis communication strategist during emergency situations
• Build relationships with regulatory bodies, industry associations, and key stakeholders
• Lead cross-functional teams during high-stakes public relations emergencies
• Create compelling narratives that protect and enhance client reputations

Required Qualifications:

• 10+ years of public affairs experience with demonstrated senior-level responsibility
• Extensive network of contacts across government, media, and industry sectors
• Proven track record managing high-profile crisis situations with successful outcomes
• Deep understanding of regulatory environments in finance, healthcare, or legal industries
• Exceptional written and verbal communication skills with media training experience

Position Overview:

We're seeking a Search Marketing Analyst who thrives on data-driven growth and competitive intelligence. This role combines analytical rigor with creative problem-solving to drive measurable results across multiple client verticals. You'll conduct live competitive audits and translate complex data into actionable insights.

Key Responsibilities:

• Conduct comprehensive competitive analysis and market research across diverse industries
• Develop and execute growth hacking strategies that consistently deliver #1 search rankings
• Perform real-time competitive audits and deliver actionable intelligence within 24-48 hours
• Create detailed performance reports and strategic recommendations for C-level executives
• Collaborate with compliance teams to ensure all marketing strategies meet regulatory requirements

Required Qualifications:

• Demonstrated evidence of achieving and maintaining #1 rankings across three or more distinct industries
• Advanced proficiency in SEO tools (SEMrush, Ahrefs, Screaming Frog, Google Analytics 4)
• Proven track record of growth hacking with documented case studies and measurable results
• Ability to conduct comprehensive competitive audits on-demand with rapid turnaround
• Strategic thinking combined with exceptional execution speed and attention to detail

Position Overview:

This role is for visionaries and builders who see the future of marketing automation. You'll be at the forefront of implementing cutting-edge AI solutions that revolutionize how our clients engage with their customers. We're looking for someone who doesn't just talk about automation - they build it, optimize it, and scale it.

What We Want to See:

Show us your portfolio - not your resume. We want to see the dozen (or more) things you've already created, launched, and optimized. Whether it's marketing funnels, automation workflows, AI-powered chatbots, or integrated martech stacks, we want evidence of results.

Key Responsibilities:

• Design and implement AI-powered marketing automation workflows using platforms like HubSpot, Marketo, Pardot
• Integrate ChatGPT, Claude, and other AI tools into existing marketing technology stacks
• Build sophisticated lead nurturing campaigns that adapt based on user behavior and AI insights
• Develop custom scripts and integrations using APIs and webhook technologies
• Optimize conversion funnels through A/B testing and machine learning algorithms

Required Experience:

• Portfolio demonstrating 12+ automation projects you've built from conception to completion
• Hands-on experience with marketing automation platforms (HubSpot, Marketo, ActiveCampaign)
• Proven track record of funnel optimization with documented improvement metrics
• Experience integrating AI tools (OpenAI API, Claude API, or similar) into business workflows

Position Overview:

Join our design team where creativity meets functionality in high-stakes, compliance-driven environments. You'll craft visually stunning, user-centric designs while navigating complex regulatory requirements. This role is perfect for a passionate designer who thrives on solving complex UI/UX challenges.

Key Responsibilities:

• Design and develop responsive websites and digital interfaces for regulated industry clients
• Master multiple CMS platforms and customize them to meet unique client requirements
• Collaborate with developers, marketers, and compliance teams to ensure designs meet all specifications
• Conduct user research and usability testing to optimize conversion rates and user experience
• Maintain and evolve brand standards across multiple client portfolios

Required Qualifications:

• Deep expertise with 2+ CMS platforms (WordPress, Drupal, Webflow, or similar) in order to support clients with existing legacy site dependencies
• Independent portfolio showcasing original work beyond client projects
• Proficiency in Adobe Creative Suite, Figma, and prototyping tools
• Can-do attitude with proven ability to find solutions under pressure
• Genuine passion for design that shows in every project you touch
• Strong collaborative skills and team-player mentality
• Ability to work closely with our cybersecurity and senior development staff to ensure full compliance with internal and client security requirements and our proprietary tech stack

Position Overview:

Step into a role where your development skills directly impact client success and business growth. You'll build and optimize customer relationship management systems that serve as the backbone of our clients' operations. This position offers comprehensive training and growth opportunities.

Key Responsibilities:

• Develop, customize, and maintain CRM systems (Salesforce, HubSpot, custom solutions)
• Create automated workflows and integrations that streamline client operations
• Design and implement database structures that support complex business requirements
• Collaborate with account managers to translate business needs into technical solutions
• Provide technical support and training to clients and internal teams

Required Qualifications:

We welcome candidates with diverse backgrounds - whether you have practical development experience, industry certifications, formal computer science degree, or bootcamp training. Strong logical thinking and database fluency (SQL experience preferred). Growth mindset with eagerness to learn new technologies is essential.

Position Overview:

Perfect for retirees or professionals seeking consulting work in our specialty regulated industries. Leverage your decades of experience in compliance and regulatory affairs while maintaining a flexible part-time schedule that works for your lifestyle.

Key Responsibilities:

• Provide expert guidance on regulatory compliance across finance, healthcare, and legal industries
• Review marketing materials and campaigns for compliance with industry regulations
• Conduct compliance audits and risk assessments for client organizations
• Develop compliance training materials and best practice documentation
• Serve as subject matter expert during client consultations and strategy sessions

Ideal Candidate:

• 15+ years of experience in regulatory compliance or related field
• Deep knowledge of industry-specific regulations (FINRA, HIPAA, Bar regulations, etc.)
• Strong analytical and communication skills
• Flexibility to work 15-25 hours per week on project basis

Position Overview:

Launch your marketing career with hands-on experience in regulated industries. As a marketing intern, you'll work directly with clients while learning advanced marketing strategies, compliance requirements, and cutting-edge marketing technology. This independent contractor position offers real-world experience with the potential for full-time opportunities.

Key Responsibilities:

• Execute SEO, SEM, and PPC campaigns under senior team guidance
• Assist with content creation and digital marketing strategy development
• Conduct market research and competitive analysis projects
• Support client communication and project management activities
• Learn compliance requirements specific to regulated industries

Required Qualifications:

College degree plus one completed, ranked website as portfolio OR one year of management experience in SEO, SEM, or PPC campaigns with proven, displayable growth. Independent contractor position with NDA required. Learn by doing with real client work.

What We Offer:

• Commission-based compensation with performance bonuses
• Opportunity for internal project work and skill development
• Equity participation with vesting schedule
• Mentorship from senior marketing professionals
• Clear path to full-time employment based on performance

Position Overview:

Perfect for students and recent graduates passionate about making the web accessible to everyone. As an Accessibility Advocate, you'll help ensure digital accessibility across all client projects while developing expertise in WCAG guidelines, assistive technologies, and inclusive design practices.

Key Responsibilities:

• Conduct accessibility audits on websites and digital marketing materials
• Test interfaces with screen readers and other assistive technologies
• Collaborate with design and development teams to implement accessibility improvements
• Create documentation and training materials on accessibility best practices
• Stay current with evolving accessibility standards and regulations

What We Provide:

• Comprehensive on-the-job training in accessibility standards and testing
• Commission-based compensation with performance incentives
• Equity participation with standard vesting schedule
• Insurance stipend and gym membership rebate
• Coursera access for continued professional development

Ideal Candidate:

• Recent graduate or current student in related field
• Passion for inclusive design and digital accessibility
• Detail-oriented with strong analytical and communication skills
• Willingness to learn new technologies and testing methodologies

Position Overview:

This role is for the scrappy, resourceful individuals who see opportunity where others see obstacles. You're the person who built your first website at 14, launched a side hustle in college, and always has three new ideas brewing. We want self-starters who can move fast, think creatively, and deliver results with limited resources.

What We're Looking For:

• Show us what you've built, not where you went to school
• Proven ability to achieve results with minimal budget and maximum creativity
• Experience with guerrilla marketing tactics and unconventional growth strategies
• Understanding of startup mentality: move fast, fail fast, iterate quickly
• Comfort with wearing multiple hats and adapting to changing priorities

Ideal Projects You've Done:

• Built and monetized your own website or app
• Grew a social media following from zero to significant engagement
• Launched a successful crowdfunding campaign
• Created viral content or campaigns
• Automated processes that saved time or money
• Found creative solutions to seemingly impossible problems

Position Overview:

For the self-taught digital marketing enthusiasts who learned by doing, not by reading textbooks. You're the person who understands that the best marketing ideas come from understanding people, not algorithms. You've probably run your own campaigns, managed social media for local businesses, or built an audience around something you're passionate about.

What We're Looking For:

• Self-taught marketing skills with real-world application
• Experience managing campaigns across multiple platforms
• Understanding of content creation, social media strategy, and audience building
• Analytical mindset with ability to interpret data and optimize performance
• Entrepreneurial spirit with a track record of taking initiative

Bonus Points For:

• Experience with influencer marketing or affiliate programs
• Understanding of e-commerce and conversion optimization
• Basic knowledge of marketing automation tools
• Experience with video content creation and editing
• Understanding of SEO and content marketing principles